Shipping Policy
Gulrahee is committed to delivering your order in the best possible quality and within the shortest possible time frame.
Order Processing & Delivery
Order processing, delivery, and response to inquiries may be delayed during festivals and working holidays. We appreciate your patience during such times. Please note that refund claims will not be considered for delivery delays.
Third-Party Courier Services
We do not handle deliveries directly. All orders are shipped through third-party courier services, which operate independently of Gulrahee. We do not have direct control over, or communication with, courier personnel regarding their operations or procedures. In the event of a courier delay due to unforeseen circumstances, we sincerely appreciate your understanding.
Shipping Rates
Shipping rates are automatically calculated at checkout based on the package's weight and destination.
Cancellation Policy
We do not offer order cancellations at Gulrahee.
Support
Our support is provided by a human team, and while we strive to resolve difficulties, disputes, and inquiries as promptly as possible, occasional delays or oversights can occur. We apologize in advance for any inconvenience this may cause. For any questions, please reach out to us at info@gulrahee.com.